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Terms of Service

Welcome to Sunshine Pot-Tree. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Sunshine Pot-Tree. Throughout the site, the terms “we,” “us,” and “our” refer to Sunshine Pot-Tree. By visiting our website and purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.

We reserve the right to update, change, or replace any part of these Terms at our discretion. It is your responsibility to check this page periodically for changes.

2. Online Store Terms

  • You must be at least 18 years old or have permission from a legal guardian to use this site.
  • You agree not to use our products for any illegal or unauthorized purpose.
  • We reserve the right to refuse service to anyone for any reason at any time.

3. Product Information & Handmade Nature

  • All our ceramics are handmade, which means slight variations in color, texture, and size may occur. These are not defects but part of the unique charm of handmade products.
  • We strive to provide accurate product descriptions and images, but we cannot guarantee that your screen’s display of any color will be accurate.

4. Pricing & Payment

  • Prices for our products are subject to change without notice.
  • All transactions are processed securely, and we do not store your payment details.

5. Shipping & Delivery

  • We aim to process orders within 2-4 business days.
  • Delivery times vary based on location and shipping method.
  • We are not responsible for delays caused by postal or courier services.
  • International customers are responsible for any customs duties or taxes.

For full details, please refer to our Shipping & Returns Policy.

6. Returns & Refunds

  • Due to the handmade nature of our products, we do not accept returns for change of mind.
  • If your item arrives damaged or incorrect, please contact us within 5 days for a replacement or refund.

For more details, please see our Returns Policy.

7. Intellectual Property

  • All content on this website, including images, text, and branding, is the property of Sunshine Pot-Tree and may not be copied, reproduced, or distributed without permission.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We make no guarantees that our website will be error-free, uninterrupted, or secure.

9. Privacy Policy

Your submission of personal information through our store is governed by our Privacy Policy.

10. Contact Information

For any questions about these Terms of Service, you can contact us at:

📧 Email: sunshinepottree@gmail.com